Supported releases
Currently supported releases
Canopy
| Release (major.minor) | First released | Current release | Expected EOL |
|---|---|---|---|
| 3.1 | 3.1.4 | N/A | |
| 3.0 | 3.0.7 | N/A |
Releases explained
Canopy releases are issued on an approximately 4-6 week development cycle. This may vary depending on specific objectives and customer requirements. Significant feature releases will typically be released quarterly. However, release schedules will be determined on a case by case basis, and will be based on ensuring stability and delivering what our users require in the most expedient time possible.
For critical and major issues, hot fixes will be released for all supported versions of Canopy based on the response times.
Each release of Canopy is based on an MAJOR.MINOR.PATCH release system, as explained below:
| Release | Description |
|---|---|
| Major | A major release will mean a significant change to Canopy, which is likely to include significant changes in the systems behaviour. Major releases are linked to longer term objectives and are likely to result in breaking of backwards compatibility. |
| Minor | A minor release will incorporate important new features. We aim to include important new features on a frequent basis (typically four times per year). However, the feature release cycle is dependent on user demands, and as such it may fluctuate. Backwards compatibility may be broken - where possible, we will try to minimise this. |
| Patch | Patch releases contain mostly bug fixes and improvements. However, occasionally we will include minor new features. Backwards compatibility will not be affected during patch releases. |
We aim to have approximately 4 feature releases per year, however, such release schedules may fluctuate due to planning and user feedback.
Maintenance on previous releases will only be guaranteed to address issues that are deemed as Critical and Major. New feature development and minor/negligible bugs and improvements will only occur on the CURRENT MAJOR.MINOR release, unless otherwise stated by CheckSec.
Premium support and releases
Official support for significant Canopy feature releases (MAJOR.MINOR) will be offered for 12 months from the release date of the next release for Premium users. For example, if you are currently on X.0.5 and X.1.0 is released today, maintenance support for release X.0 would continue for another 12 months from that point.
Standard support and releases
For our Standard users, we aim to support the current and previous release of Canopy. For transitions between MAJOR releases (e.g. from 3.x to 4.x), we will provide 6 months of support for the previous latest MAJOR.MINOR release of Canopy prior to the new MAJOR release.