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Here is a sample template:
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What
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is
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the
...
issue?
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Provide
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a
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description
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of
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the
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issue.
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If
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possible,
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include
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any
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steps
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to
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reproduce.
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Who
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is
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affected
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by
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this
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issue?
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Please explain how many users this affects. Include any specific details about authentication systems in use (local auth, LDAP, SSO, etc.).
Supporting evidence:
Include screenshots, log files, sample data for reproducing the issue where possible. If it's a complex issue, a short video can really help illustrate the point 
Logs
All Canopy related log files are stored using systemd. The log data can be accessed using the following commands:
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